B
BMOX
Guest
Hello! Apologies for the long post. I'm having some major problems with my car that's currently being worked on at Chevy.
On February 12, I hydroplaned and hit a bigger trucks tire, appeared to be mostly body damage, was told it would be fixable in a week. Some mechanical issues were found later.
It's now about 9.5 weeks later and I still haven't got the car. I've been calling at least every other day and very few updates were given if any. Tuesday I called the dealership for an update on the car, and they had informed me the battery had drained and I needed to buy a new one. The battery that was in the car was on a warranty so I told them l'd take it and replace it on the warranty.
Go to look at the car and this is what I find:
-awful bumper fitment 2 weeks after body work has been finished
-paint scratches and scuffs that werent there when I had it
- missing taillight (damaged by towing company)
-cracked windows from battery disconnect, no one could answer how long they had been cracked or outside like that. It has been raining.
-mold, didnt stay long enough to see if it was something on the floor molding or if it was the carpet itself
- tear in my seat
Has anyone had these kind of problems? I feel like I've been fighting for anything to get done and this is what I walk up to after 2+ months of work. I dont get the car back for roughly another two weeks (in theory lol) so I have time to figure this stuff out before I show up and pay for pickup. I would like to keep this one for sentimental reasons as its been in my family since I was 7, but if it comes time to part ways with it I wouldnt mind buying another one lol. Any advice on what I should communicate with the insurance, dealership, or any mental notes I should take?
Thanks!
Attached Files
IMG_1787.mov (12.25 MB)
IMG_1788.mov (19.19 MB)
Continue reading...
On February 12, I hydroplaned and hit a bigger trucks tire, appeared to be mostly body damage, was told it would be fixable in a week. Some mechanical issues were found later.
It's now about 9.5 weeks later and I still haven't got the car. I've been calling at least every other day and very few updates were given if any. Tuesday I called the dealership for an update on the car, and they had informed me the battery had drained and I needed to buy a new one. The battery that was in the car was on a warranty so I told them l'd take it and replace it on the warranty.
Go to look at the car and this is what I find:
-awful bumper fitment 2 weeks after body work has been finished
-paint scratches and scuffs that werent there when I had it
- missing taillight (damaged by towing company)
-cracked windows from battery disconnect, no one could answer how long they had been cracked or outside like that. It has been raining.
-mold, didnt stay long enough to see if it was something on the floor molding or if it was the carpet itself
- tear in my seat
Has anyone had these kind of problems? I feel like I've been fighting for anything to get done and this is what I walk up to after 2+ months of work. I dont get the car back for roughly another two weeks (in theory lol) so I have time to figure this stuff out before I show up and pay for pickup. I would like to keep this one for sentimental reasons as its been in my family since I was 7, but if it comes time to part ways with it I wouldnt mind buying another one lol. Any advice on what I should communicate with the insurance, dealership, or any mental notes I should take?
Thanks!
Attached Files
IMG_1787.mov (12.25 MB)
IMG_1788.mov (19.19 MB)
Continue reading...
